Refund policy

Returns & Refunds Policy

This policy explains return eligibility, how to request a return or exchange, and the process for approved refunds.

1. Eligibility and 30-Day Return Window

You may request a return within 30 days after your order is delivered. Returned goods must be in their original delivered condition: unused, unworn, with tags still attached and original packaging included. You must also provide proof of purchase.

2. How to Request a Return

Contact our team at rahul9783017732@gmail.com before sending any item back. Once your request is approved, we will supply a shipping label and instructions identifying where and how to send your return. Returns sent without prior authorization will not be accepted.

Return address: 462 Peterson street, Iowa city, IA 52245, USA

3. Problems With Your Order

Please examine your order when it arrives. If anything is damaged, defective, or different from what you ordered, notify us immediately so we can review the issue and determine an appropriate resolution.

4. Items That Cannot Be Returned

Non-returnable products include perishables such as food, flowers and plants; custom-made or personalized items; and personal care products including beauty items. We also do not accept returns of hazardous materials, flammable liquids, gases, sale items, or gift cards. Contact us if you are unsure whether an item qualifies.

5. Exchanges

If you would like a different item, first return the original product. After your return is approved, please place a separate order for the replacement item.

6. European Union Cancellation Rights

Orders delivered to the European Union may be cancelled or returned within 14 days without giving a reason. The goods must remain in the condition in which they were received, unused and unworn, with tags and original packaging, and accompanied by proof of purchase.

7. Refund Review and Timing

After we receive and inspect your return, we will inform you of the refund decision. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may require additional processing time. If more than 15 business days have passed since approval and you have not received the refund, email rahul9783017732@gmail.com.

Contact Us

For questions about returns, refunds or complaints, please write to rahul9783017732@gmail.com